On this page
Why we serve together
Ministry teams accomplish more when planning is clear, communication is healthy, and people feel seen. SundaySync is a tool to make those things easier — it doesn’t replace the relational work, it just removes some of the friction.
Our principles
- Speak with kindness. The way you’d want to be addressed is the way to address others.
- Assume good faith. If a message reads sharply, ask before reacting.
- Honor people’s ‘no’. Block-out dates, declines, and availability limits exist for a reason.
- Lead by example. Leaders set the tone — in chat, in scheduling, and in how feedback is given.
- Protect minors. Be thoughtful about what you share in chats that include young volunteers or their families.
Chat & messages
- Use channels for their purpose — announcements for announcements, ministry channels for that ministry, DMs for one-on-ones.
- @mentions get attention. Use them when you actually need a response.
- Don’t share screenshots of private DMs in public channels.
- Polls are great for genuine input, not for pressuring people into a position.
For leaders
- Schedule with care — respect block-out dates and pace ministry frequency so volunteers stay healthy.
- If you override an availability warning, take a moment to leave a reason. Future you (and the rest of the team) will thank you.
- Send call-time reminders thoughtfully — the more meaningful each notification is, the more your team trusts the next one.
For volunteers
- Respond to scheduling requests when you can — a fast “no” is more helpful than a slow “maybe”.
- Use block-out dates to communicate ahead of time when you’ll be unavailable.
- Speak up if you’re feeling overcommitted. A healthy team is more important than a perfect Sunday.
When things go wrong
If a teammate is being disrespectful or abusive on SundaySync, please loop in a leader or admin first. If something more serious is happening — harassment, threats, or behavior that violates our Acceptable Use Policy — email [email protected]. Real safety issues should always involve local authorities first.